Frequently Asked Questions

Find answers to common questions about Disha One. Can't find what you're looking for? Contact us.

Getting Started

What is Disha One?

How do I get started?

What file formats are supported?

Do I need to create an account?

Features & Functionality

How does the AI parsing work?

What is Gmail Auto-Sync?

How does merchant categorization work?

Can I handle password-protected PDFs?

What insights and analytics are available?

Pricing & Plans

Is there a free plan?

What's included in the Pro plan?

What's included in the Business plan?

Can I change plans at any time?

What payment methods do you accept?

Is there a refund policy?

Security & Privacy

Is my financial data secure?

How long do you store my data?

Do you have access to my Gmail account?

Is Disha One compliant with data protection regulations?

Troubleshooting

Why wasn't my statement processed correctly?

Why are some transactions showing as duplicates?

Gmail sync isn't finding my statements. What should I do?

How do I contact support?

Still have questions?

Our support team is here to help. Reach out and we'll get back to you within 24 hours.